Privacy Policy
Last Updated: April 2026
1. Introduction
At Ajuserv, protecting your privacy is a top priority. This Privacy Policy explains how your information is collected, used, disclosed, and safeguarded when you visit our website, use our platforms including Coursify, Finlink, Qualvo.AI, and Facentra, or engage with any of our services.
By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms outlined here, please do not access our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number, address)
- Business information (company name, job title, industry)
- Account credentials (username, password)
- Payment and billing information
- Communication preferences
2.2 Automatically Collected Information
When you access our services, we may automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, click patterns)
- Location data (based on IP address)
- Cookies and similar tracking technologies
2.3 Platform-Specific Data
Depending on the platform you use:
- Coursify: Learning progress, course completions, assessment results
- Finlink: Financial data as authorized through Account Aggregator framework
- Qualvo.AI: Testing configurations, automation scripts, test results
- Facentra: Biometric data (facial recognition), attendance records, location data
3. How We Use Your Information
We use the collected information for:
- Providing, operating, and maintaining our services
- Improving, personalizing, and expanding our services
- Understanding and analyzing how you use our services
- Developing new products, services, features, and functionality
- Communicating with you for customer service and support
- Sending you updates, marketing communications, and promotional materials
- Processing transactions and sending related information
- Detecting, preventing, and addressing technical issues and security threats
- Complying with legal obligations
4. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who assist in operating our services
- Business Partners: Partners with whom we jointly offer products or services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Employee training on data protection
- Incident response procedures
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete personal data
- Request deletion of your personal data
- Restrict or object to processing of your data
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at privacy@ajuserv.com.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our services.
9. Third-Party Links
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: